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Allen & Welzen Ltd Privacy Statement


We, Allen & Welzen Ltd., recognise the importance of privacy and we are committed to ensure that your privacy is protected. This Privacy Policy sets out how we collect and use personal data of visitors to our website. When we make products available through our site, we are doing so as an independent e-commerce reseller for the partner whose name and logo appear on the website. By creating an account with, or purchasing products through Allen & Welzen Ltd, you consent to the collection, use and transfer of your information under the terms of this Privacy Policy

We may change this Policy from time to time, so please check this page occasionally to ensure that you’re happy with any changes.


Who are we?

We are Allen & Welzen Ltd., a company registered in the United Kingdom. We are the Data Controller and responsible for your personal data. For questions about this Privacy Policy or requests related to your personal data, please email us at info@allenandwelzen.com


How do we collect information?

We obtain information about you when you use our website, either when you create an account, or when you place a purchase through our site.


What information do we collect?

We collect your personal data to facilitate the processing of your purchase through our website and provide appropriate after-sales service if required. This information might include your name, address, telephone number and email address. If you purchase a product from us, your card information is not held by us. It is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.


How is your information used?

Your name and address is used to process the order and delivery of the product(s). Your email address is used to provide you with information about your order and the delivery. We are legally required to hold some information to fulfil our statutory obligations (e.g. our invoices). We will hold your information for as long as is either legally required or necessary for the relevant activity. The retention periods are reviewed on a regular basis. We will not use your information to send you any marketing communications.


Who has access to your information

We will not sell your information to third parties, nor will we share your information with third parties for marketing purposes unless you will have given us clear consent to do so.

We may pass your information to our third party service providers for the purpose of completing a task e.g. dispatching an order. When we use third pary service providers we will only disclose the information that is necessary to deliver the service. We will always take steps to ensure that your information is used in accordance with this policy.

We may pass your information to the partner whose name and logo is displayed on our website. This information is used to enable our partner to provide customer support related to the orders placed via our website. The information will not be held for longer than strictly necessary to provide after sales support. Please note that this Privacy Policy does not apply to any information collected directly by our partners as we do not control these other privacy policies. Please carefully review each privacy policy posted on each website you visit.


Security, access and accuracy

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us via email at info@allenandwelzen.com.


Use of cookies

Like many other websites, we use cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to remember the contents of your shopping basket. This helps us to improve our website and deliver a better more personalised service.


Review of this Privacy Policy

We review the Privacy Policy on a regular basis. This Policy was last updated in May 2018.