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Allen & Welzen Ltd Terms of Sale

PLEASE READ THESE TERMS OF SALE CAREFULLY BEFORE PLACING YOUR ORDER AND RETAIN A COPY OF THESE TERMS AND YOUR ORDER FOR FUTURE REFERENCE. BY PLACING AN ORDER WITH ALLEN & WELZEN LTD YOU AGREE TO THESE TERMS.

  1. Format of the contract

    1. These terms of sale apply to all goods supplied by Allen & Welzen Ltd, whose registered office is at 196 Gordon Avenue , Camberley, Surrey GU15 2NT , England (the “Supplier”).
    2. No contract exists between you and the Supplier for the sale of any goods until the Supplier has received payment in full (in cleared funds) and accepted your order. Once the Supplier does so, there is a binding legal contract between us.
    3. By way of clarification, an acknowledgement of your order will be sent to you via e-mail when you place your order, but acceptance of your offer to buy the goods will not take place until after your payment is taken and you receive an email to confirm that your order has been despatched. It is at this point that a binding legal contract is created and any contract is subject to these Terms and Conditions.
    4. The contract is subject to your right of cancellation (see below).
    5. The Supplier may change these terms of sale without notice to you in relation to future sales.
    6. To order goods through the Supplier's website you must be at least 18 years of age. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.
    7. The Supplier can not give any guarantee as to the mutual compatibility of components sold on any single invoice. It is the responsibility of the buyer to ensure that the goods purchased are suitable for the purpose intended.
    8. Except as may be implied by law where the buyer is dealing as a consumer, in event of any breach of these Conditions by the Supplier the remedies of the buyer shall be limited to damages which shall in no circumstances exceed the price of the goods and the Supplier shall under no circumstances be liable for any indirect, incidental or consequential damages.
    9. These terms and conditions are subject only to UK law.

  2. Description and price of the goods

    1. The description and price of the goods you order will be as shown on the Supplier´s website at the time you place your order.
    2. The goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, the Supplier will inform you as soon as possible and refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.
    3. Every effort is made to ensure that prices shown on the Supplier´s website are accurate at the time you place your order. If an error is found, the Supplier will inform you as soon as possible and offer you the option of reconfirming your order at the correct price, or cancelling your order. If the Supplier does not receive an order confirmation within 14 days of informing you of the error, the order will be cancelled automatically. If you cancel the order, or if the order is cancelled automatically due to the expiry of the 14 day period, the Supplier will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.
    4. In addition to the price, you may be required to pay a delivery charge for the goods.

  3. Payment

    1. Payment for the goods and delivery charges can be made by any method shown on the Supplier´s website at the time you place your order. Payment shall be due in full before the delivery date and time for payment shall be a fundamental term of this agreement, breach of which shall entitle the Supplier to terminate the contract immediately.
    2. There will be no delivery until cleared funds are received.

  4. Delivery

    1. The goods you order will be delivered to the address you give when you place your order.
    2. If delivery cannot be made to your address for reasons under the Supplier´s control the Supplier will inform you as soon as possible.
    3. If you fail to take delivery because you have cancelled your contract under the Distance Selling Regulations the Supplier shall refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods. On exercising your right to cancel you shall be required to return the goods to the Supplier. Should you fail to return the goods, the Supplier reserves the right to deduct any direct costs incurred by the Supplier in retrieving the goods as a result of such failure.
    4. The Supplier will not accept liability for goods lost in transit unless we are notified within 5 working days from the date of order.
    5. Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, the Supplier will inform you as soon as possible.
    6. Upon receipt of your order you may be asked to sign for the goods received in good condition. If the package does not appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as “UNCHECKED”.
    7. Unless otherwise agreed the Supplier may deliver by instalments and in such case each instalment shall be treated as a separate contract and any delay, default or non-delivery in respect of any instalment by the Supplier shall not entitle the buyer to cancel the remainder of the Contract other than under the Distance Selling Regulations.
    8. Delivery charges are calculated by the number of orders being sent.
    9. Any refused deliveries will be returned to the Supplier. Upon receipt of the goods with the supplier a refund will be issued minus 10% of the value of the order to cover administration costs.

  5. Returns Policy

    1. Defective items can be returned under the Kingston enduser warranty. For more details, please go to: http://www.kingston.com/ukroot/support/rma_emea.asp . The goods cannot be returned unless an RMA number has been requested and obtained.